Privacy (Location Information) Policy for Users

Kakao Mobility Corporation (the “Company”) collects, uses, and provides personal information based on users’ consent and actively guarantees users’ rights (the right to the self-control of personal information). Kakao complies with applicable laws and personal information protection regulations of the Republic of Korea, which information communication service providers must obey. Privacy (Location Information) Policy refers to guidelines on protecting users’ valuable personal information that the Company must follow operating the service so that users can use the service with confidence.

Collection and Usage of Personal Information

All users can access the services provided by the Company and enjoy further various services by signing up for them. The Company will send prior notice and ask for a user’s consent when collecting his/her personal information.

How do we collect personal information?

  • The user agrees to the collection of personal information and enters relevant information when signing up for a service or while using the Services.

  • Personal information is provided through affiliated services or groups.

  • Personal information is provided via home page, email, fax, phone, etc., during customer service calls.

  • The user participates in online and/or offline events.

  • We collect the minimum personal information to provide the service.

    • Required Information: Information required to perform the essential functions of the Services (including essential information pursuant to relevant conditions).

    • Optional Information: Information collected to provide additional functions other than the service’s primary functions (Users can use the service, still without agreeing to provide information.)

  • We will not collect sensitive information without a user’s consent.

    • What is sensitive information? : Information that may violate a user's privacy (race, ideology and creed, political or criminal records, medical information, etc.)

What will we use personal information for?

We will only use a user’s personal information for the following purposes. If the purpose is changed, we will ask for his/her prior consent.

  • Identify the members, check their subscription intent, verify identity/age, and provide benefits according to the Terms and Conditions.

  • Resolve inquiries, settle complaints/disputes, or deliver notifications

  • Service usage history, access frequency, statistics on service use

  • Develop new services, improve the services, and/or provide personalized/customized services and advertisements

  • Prevent and sanction activities interfering with the smooth operation of the service, including fraud; prevent account theft and fraudulent transactions

  • Improve service quality by managing the history of service subscription/withdrawal and/or monitoring customer grade management

  • Purchase of paid services and payment settlement

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    How do we collect personal information?

    The following personal information is collected when a user signs up.

    Services

    Item

    Purpose

    k.ride


    *When signing up via email

    (Required) Name, mobile phone number, nationality, email, location information (departure/arrival), and message history with drivers.

    *When signing up via SNS easy login
    (Required) Name, mobile phone number, nationality, easy login account (Google or Apple account), location information (departure/arrival), and message history with drivers.

    - Verification of member identity and registration intent, confirmation of personal identity and age, deterrence of unauthorized usage, and entitlement to benefits as per the terms of service.

    - Addressing inquiries, grievances, or disputes and delivering notices.

    - Service usage records, access frequency, and statistics related to service use.

    - Prevention and sanction of actions that disrupt the smooth operation of the service (including account hijacking and fraudulent use).

    - Development of new services, improvement of existing services, personalized/customized services, and advertising.

    - Providing a service that connects members with transportation providers via the Splyt intermediary platform.

    - Offering features for user protection.

    - Processing payment, settlement and refund for paid services.

    (Required) mobile phone number or email

    - Check customer inquiries, requests, and complaints and reply to the results of processing.

    (Optional) Name, mobile phone number, email, Easy Login account, k.ride service usage history.

    - Utilization in events and marketing related to k.ride services.

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